NextEra Energy Services Resources
NextEra Energy Services has been serving commercial customers in the Northeast since 2007. In 2011, they begin offering residential customers service plans in selected markets. NextEra Energy Services also extended its products offering to include natural gas in select markets.
Our Grading of NextEra Energy Services
Customer Reviews of NextEra Energy Services
Most Recent NextEra Energy Services Reviews
Nextera energy offered a great plan at the best price for service — Searching for energy from Jermyn PA
It's very arduous for the electricity consumer to browse and compare...make a decision. It's like reaching into the darkness. So, let me invite consumers to check out NextEra. I think you'll like the experience and the service. — aj from Chalfont PA
Had a small issue when ordered (switched) electricity initially, however, after which the process went smooth. — Dr. Jackson from Long Pond PA
4-5 Star Reviews: 5 (26%)
Nextera energy offered a great plan at the best price for service
3-4 Star Reviews: 5 (26%)
Reviewed all the plans and the prices of each. Then I made my choice.
2-3 Star Reviews: 2 (11%)
1-2 Star Reviews: 9 (47%)
I live in a rural part of PA and have had trouble with mail thieves in my area. Due to this, the letter apparently warning me of my contract ending was either lost or stolen. (Excuse me for dealing with COVID, loss of job and multiple hospital stays and trying to keep track of arbitrary contract dates...it was an honest mistake to not have it written on my calendar.) When I called to fix this problem, it was as if I was talking to a wall. No matter how I asked for help to fix the ridiculous overcharge, I was met with the same robotic response that they could not do anything to fix it, even though if this magic piece of paper had made it to me, then I wouldn't have been charged more than double my regular rate. No matter how much I stated that I did not receive notice, the woman continued to state over and over again that I was sent the letter. It was as if she wasn't even listening to me. Then I was told that I was welcome to go somewhere else for my energy service, and that I should make arrangements with my post office if there are issues with my mail and that I couldn't talk to her supervisor because she was on vacation but I was welcome to email the general email (email@example.com) with attention to her boss to get in contact with her. What is the point of this company when they don't seem to care about keeping their customers, or helping them fix problems in a good faith effort to show they care? Even giving a curtesy call (EVEN AN AUTOMATED WARNING CALL THAT LEAVES A VM, especially since the USPS has not been the greatest lately) That during a pandemic they are ok with doubley charging a customer because we are just numbers to them and basically telling them "too bad" when they ask for help is shameful. Especially when that customer had all intentions of continuing business with them for many years to come. (no longer the case of course)
Bottomline: Go somewhere else if you want to actually feel like a human being OR make arrangements with the mail thieves in your area so that they don't make you miss an important deadline and hence be charged over $100 more than your normal bill.
NextEra Energy Services News
NextEra Energy Services FAQs
Where can I order NextEra Energy Services natural gas?
NextEra Energy Services does not have any natural gas plans
What do customers think about NextEra Energy Services?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average NextEra Energy Services customer review is 2.4 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.